General Questions
Are consultations free?
We don’t charge for a consultation fee, but we do offer full design services, including 3D renderings and a personalized planning process. Our 3D renderings are available for a fee.
Do you offer financing for outdoor projects?
Yes! We provide flexible financing options to help bring your outdoor living vision to life—whether you’re financing part or all of your project.
How long does a typical project take?
Project timelines vary based on scope. Smaller projects may be completed in a day, while larger, more complex builds can take several weeks to a few months.
decks & Porches
What materials do you use for deck construction?
All of our decks are custom built to fit your space and style. We use high-quality materials ranging from premium pressure-treated lumber to full synthetic, low-maintenance options.
What is underdecking and how can it enhance my space?
Underdecking creates a dry, usable area beneath your deck. We can take it a step further by adding lighting, ceiling fans, heaters, or even entertainment options—transforming it into a fully functional outdoor space.
Can you install lighting or fans in decks and porches?
Absolutely! Our custom builds can include integrated lighting, ceiling fans, heaters, TVs, and even porch swings—whatever your vision includes.
How long does it take to build a new deck or porch?
Because every deck or porch we build is custom-designed, the timeline can range from a few weeks to a few months, depending on complexity and materials.
Patios & Hardscape
What materials do you offer for patio construction?
We offer a wide variety of patio materials including pavers, stamped and colored concrete, flagstone, natural stone, and travertine. We can create simple, elegant patios or fully customized layouts with intricate inlays and unique design elements.
Do you build custom fire pits or seating walls?
Yes! We design and build custom outdoor features like fire pits, fireplaces, seating walls, and decorative columns—perfect for enhancing your outdoor living space.
Do you provide 3D design renderings for patios?
Yes, our in-house Landscape Architect provides full 3D fly-through renderings as part of our design process. All plans are professionally stamped and tailored to your exact project.
What’s the difference between hardscaping and landscaping?
Hardscaping refers to permanent, structural features like patios, retaining walls, and outdoor kitchens that turn unusable areas into functional spaces. Landscaping adds the finishing touch with plants, mulch, sod, and soft natural elements.
Are your paver patios weather-resistant and low-maintenance?
Yes, paver patios are a smart long-term investment. They’re built to handle the elements and offer a durable, low-maintenance surface that looks great year-round.
Storm & Water Damage Repair
What should I do if my outdoor space is damaged in a storm?
Give us a call! We’ll assess the damage and work with your insurance company to ensure your deck or patio is repaired to meet or exceed today’s building codes.
Do you handle insurance claims for storm damage?
Yes, we can guide you through the insurance claim process and take care of the necessary paperwork and repairs.
How quickly can you respond after a storm?
We typically respond within 8 hours of your call. For emergencies, we can often be on-site within an hour.
Can you rebuild my outdoor space after major damage?
Absolutely. Whether you need partial repairs or a complete rebuild, we have the expertise to restore or reinvent your outdoor living area.
project process & Pricing
How long does a typical project take from design to completion?
Project timelines vary based on scope and customization. Some projects may begin within a few weeks, while more complex designs could take a few months from consultation to final walkthrough.
What is your payment schedule or financing policy?
We generally require a down payment of 10–30%, followed by a customized payment plan based on your project scope. Financing is also available for all or part of your project.
Can I make changes during the project?
Yes, we’re open to design changes during construction. However, keep in mind that changes may affect the timeline or overall cost.
Do you handle permits and inspections?
Yes—we’re a full-service, turnkey company. We handle all permitting and inspections in-house with a dedicated permit expediter to streamline the process.
Do you offer maintenance after the project is complete?
Yes, we offer maintenance services for the projects we install, including patio sealing, shrub pruning, and seasonal refreshes. We’re committed to keeping your outdoor space looking beautiful for years to come.